PR Knowledge Hub

Relationships are hard work - so with organisational relationships at the heart of public relations and communication management, it's no surprise that we work hard. But how much of that work is wasted just because we can't tell a good story?
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And by a good story, I don't mean churning out 'good' news on behalf of our organisation or client. I mean a good story that develops understanding, initiates or sustains a relationship, improves knowledge and keeps our attention from start to finish. 
Historically, the visible 'output' of PR and communication programmes was the mainstream media story - in the paper, on the TV or radio but times move on and our storytelling now is direct to our stakeholders and communities, in whatever form suits them best. 
I'm a big fan of Guardians of the Galaxy. Fell in love with the first one and the opening frames of Volume 2 are among the best storytelling scenes around today. No spoilers here but the genius of those opening titles was perspective. A battle fought and won but from the perspective of Baby Groot, doing the kind of stuff kids do best when 'adults' are getting on with the daily grind. 
My question to you is this. Who guards your galaxy? Who are the heroes and heroines inside your organisation that exemplify your values, behaviours and provision? Finding the story that develops understanding is the hard task - sending it out in whatever form is easy. So, think about the people in your organisation. How can you provide them with a voice? And will it be a written story, a visual one, will you tell them or will you help them experience the adventure?
If you're not sure where to find the story, head on over and sign up for one of our storytelling sessions - and have some fun.

Nobody likes to think they're stuck in the past but I have to say that sometimes, some aspects of our profession seem firmly stuck somewhere around 1980.

For instance, this week the Chartered Institute of Public Relations (UK) - of which I am proud to be a Fellow - announced that it was planning a 'ban' on the use of AVEs, or advertising value equivalents.

I have to say I was shocked. Why? Because AVEs were discredited years ago with global condemnation reaching consensus in 2010 through the Barcelona Principles which stated quite clearly that advertising equivalents are not a measure of public relations or communication. A couple of decades ago the CIPR - or IPR as it was then - produced a guide to public relations measurement and evaluation which also discredited the measure. So to discover they're 'thinking' about a ban all the way into this decade was a bit of a hoot. Particularly when there is so much more out there that, as a profession, we need to get to grips with. Research, measurement and evaluation for public relations is straight forward and easy to execute - if you're unsure how to do it (without resorting to the nonsense that is AVE) then take our course and you're all set. But the wider issue is that public relations deals with all types of communication - written, oral, visual and experiential - in completing the work we do, which is building and sustaining the relationships our organisations need to keep their licence to operate. The illustration with this post is the CPD wheel I developed for the Global Alliance for Public Relations and Communication Management during  my tenure as Secretary. It breaks down the central components of what we do and expands on the knowledge we need to seek - ranging from data management and forecasting to behavioural analysis and community identification, and all points in between. My advice would be don't get stuck in the past. Understand what it is you do and the wider implications of the profession's purpose. Then sit down and plan your professional development journey.  That way, you'll stay ahead and not become a public relations relic of the past.